What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and, where required for wallet verification, your payment method details. If you deposit using bKash, Nagad or Rocket, we record the transaction reference and amount — we do not store your mobile banking
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PIN or full wallet credentials. We also collect device identifiers, IP address and session data to keep your account secure and to let you pick up your session across phone and browser without logging in again. Cookies help us remember your preferences, such as your preferred
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language and your last lobby view. We use this data to process your transactions, verify your identity, investigate any account disputes and send you account-related messages. We do not sell your personal data to third parties. We may share limited data with payment processors like bKash,
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Nagad and Rocket solely to complete a transaction you have initiated. Any sharing with third-party service providers is governed by data-processing agreements that restrict how those parties may use your information. Your eligibility to use this platform and the rights available to you depend on your
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local law and the region in which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.